客户服务管理(Customer Service Management.)专业历年毕业人数及留学生毕业人数占比
Customer Service Management.: A program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.
客户服务管理(Customer Service Management.)专业毕业生Top大学分布图
拥有客户服务管理(Customer Service Management.)专业的Top大学列表
*综合排名为2024USNews美国大学排名。**毕业生人数为2022年毕业人数
客户服务管理专业对口的工作岗位:
职位名称 | 英文名 | 全美岗位数 | 平均时薪 | 平均年薪 |
---|---|---|---|---|
办公室和行政支持工作人员的一线监督员 | First-Line Supervisors of Office and Administrative Support Workers | 1,487,870 | $28.91 | $60,130 |
*数据来源:美国劳工部统计数据